---
title: "LINE Official Account integration | allsoft® Books"
description: "Connect LINE to your books: business inbox, chatbot with rich menu, invoice and due reminders, payment thank-you messages and photo-album broadcasts."
url: https://allsoftbooks.com/customer-messaging
language: en
---

[Home](https://allsoftbooks.com/) / Customer messaging

Customer messaging

# Talk to customers where they already are.

LINE Official Account integration for business: a shared inbox, chatbot, invoice reminders and broadcasts, connected to your books.

[Book a free demo](https://allsoftbooks.com/demo) What's included

_Illustration: a customer chat where an invoice PDF is sent and a payment thank-you follows. Sample figures._

01 · Inbox

## One inbox for every customer chat.

Answer customers in the LINE business inbox with photos, voice and files, and translate chat when you need to. A chatbot with a rich menu greets them.

- LINE business inbox
- Photos, voice and files in chat
- Chat translation
- Chatbot with rich menu

02 · Follow-up

## Send reminders from the books.

Send invoice PDFs, due and overdue reminders and payment thank-you messages. Callback requests and product inquiries are kept with response times.

- Invoice PDF by message
- Due and overdue reminders
- Payment thank-you messages
- Callback requests
- Product inquiries with response times

03 · Broadcast

## Reach customers and alert your staff.

Send photo-album broadcasts and branded email templates. Staff alerts go out by LINE, email or WhatsApp.

- Photo-album broadcasts
- Branded email templates
- Staff alerts by LINE, email or WhatsApp

## What's included

- LINE business inbox
- Photos, voice and files in chat
- Chat translation
- Chatbot with rich menu
- Callback requests
- Product inquiries with response times
- Payment thank-you messages
- Invoice PDF by message
- Due and overdue reminders
- Photo-album broadcasts
- Staff alerts by LINE, email or WhatsApp
- Branded email templates

## Related modules

[CRM and field sales Every customer called on time, every visit recorded. Explore →](https://allsoftbooks.com/crm)[Sales and purchase orders From order to invoice, from enquiry to purchase order. Explore →](https://allsoftbooks.com/sales-purchasing)

## See your messaging in allsoft® Books.

A 30-minute walkthrough set up with your customer channels.

[Book a free demo](https://allsoftbooks.com/demo)